Do you remember other times in history when calculators, computers, databases, and the internet broke into our day-to-day lives? We were struggling to embrace the changes, and tons of concerns crossed our minds about the impact of those new technologies.
Well, if we rewind a little bit, we will see that instead of competing with our way of doing things and our work environment, they arrived first to stay and second to make our lives easier and enhance our productivity. When we learned that with them, we were able to show results faster, save money and time and evolve as humans and employees, we finally understood that it was a matter of educating ourselves on how to co-exist.
The same thing is happening with RPA. It can lead us to think that with its implementation, human roles will become redundant; however, the clue here is to understand that workforces can´t be replaced by a robot because, as Mr. Bordoli argues above, RPA bots don’t think. They can’t adapt to changes or train themselves to gain experience and develop core skills; they need human knowledge to manage them and interact to make sure corporates get the real benefits of the RPA initiative.